Privacy Policy

Draft for legal review. Last updated: [date].

My Home Finance (Pty) Ltd, a division of The Young Adviser ("we"), respects your privacy and processes personal information in line with the Protection of Personal Information Act (POPIA).

What we collect

Only what you give us through the contact form: your name, email address, optional phone number, the topic you are interested in and your message. This site does not use advertising cookies, analytics or session recording.

If you arrive through a referral link, we store a short referral code in your browser (local storage) and attach it to your enquiry so the referring partner can be credited. It is not used for tracking or advertising.

If a referral partner sent you to us, they can sign in to a partner portal that shows your first name, last initial, the date of your enquiry, its status, the bond amount and the commission due to them. They do not see your email address, phone number, message or any other contact details.

Why we use it

To respond to your enquiry and, if you ask us to, to assist with a home finance application. We do not sell your information.

Where it is stored

Enquiries are stored in Google Firebase (Cloud Firestore) and the site is hosted on Firebase Hosting. Region: [confirm Firestore region]. Google acts as our operator and may process data outside South Africa under appropriate safeguards.

Third-party links

Pre-approval and client login links take you to a separate platform (app.finance.properties) with its own privacy terms.

Your rights

You may ask to access, correct or delete your personal information, or object to its processing, by emailing info@myhomefinance.co.za. You may also complain to the Information Regulator (inforegulator.org.za).

Information Officer

[Name and contact details of Information Officer, registered with the Information Regulator].

Retention

Enquiries are kept only as long as needed to deal with your request and meet legal obligations, then deleted.